The potential was already on the shelf.
A manufacturer well known in German retail, active in self-medication and self-care, in the middle of a growth phase. The portfolio spans three product categories at once: food supplements, cosmetics and personal care, and over-the-counter medicines. Distribution runs through the bricks-and-mortar pharmacy, but above all through the drugstore chains, where the products occupy large shelf areas and visibility at the point of sale decides success.
Within the portfolio, one product group had grown over the years across all three categories. It includes a long-established warming balm that the company distributes exclusively for the German market as the licensing partner of an Asian manufacturer: a product with high awareness and a loyal base of repeat buyers. The potential of this group was considerable, yet it went untapped. Responsibility was scattered across several functions; no one led the group's marketing from a single hand.
Management's goal was not to administer the status quo but to grow: expand the share in the drugstore channel, scale the licensed product, bring the three categories together under one shared strategy. For the first time, this called for a Marketing Group Lead with genuine end-to-end ownership of the group's marketing, from the shelf through the campaign to the margin.
The complicating factor: the company's headquarters sits in a rural area, away from the well-known hubs of the consumer goods industry. Growth in this phase demands presence and commitment on site, and that was exactly where the staffing question became the real hurdle.